Introduction More Hot Tips for Chairs Examples from more than 50 found in the course manual.
Handling complaints. Often the most important thing you can say in any
meeting with someone voicing a complaint is "What action would you like me
to take?"
Create opportunity out of crisis. Great leaders are at their best when
forced to confront crisis. Freguently, crisis stimulates creativity and this
incubates positive change.
|
Most department chairs prepared themselves for academic careers in research and teaching, scarcely anticipating the need for formal training in management and leadership skills. Consequently, they encounter a steep learning incline when suddenly thrust into a management position. Often this forces them to rely simply on intuition, life experience, and innate ability as they lead and manage their faculty and staff. Although leadership strengths can be developed through on-the-job training, weaknesses often are ignored because of lack of opportunity to address them.
This course is an efficient introduction to the most fundamental skills
needed to successfully chair a department. It is especially designed for
those who have never had any formal training in academic leadership and
management. The accompanying manual contains a comprehensive discussion of
the leadership skills and provides directions to abundant sources of
additional help and continuing education on academic administration. Because
the course is brought to their campus, chairs are able to save significant
time and expense that would normally be associated with participating in an
analogous workshop elsewhere. The on-campus offering also fosters networking
among chairs that can catalyze continued interaction and discussion of
mutual concerns and the sharing of ideas. Because of its continuing
nature,this networking can be of even greater value than the course, and is
encouraged as an essential follow-up activity.
Course Methodology and Topical Content
Widely accepted and tested fundamental practices of successful department chairs are
presented within a highly interactive, pragmatic and entertaining format. Short
introductory presentations on each topic are followed by interactive sessions among
participants designed to link their actual experiences with specific topics and to
help them discover basic principles of effective administration, as well as to evaluate
their assets as administrators and the assets of their departments.
Course content is organized into four modules:
The scholarly, management, leadership, and personal skills
of a perfect chair
Fundamental communication skills
Communication strategies for conflict management
Evaluation of the health and maturity of an academic department
Discovery of the 55 hottest tips for successful chairing of a department occurs throughout
the workshop.
|